Term & conditions

Terms and conditions

Here's a breakdown of common terms and conditions found on jewelry websites:

1. Website usage and eligibility

·        Acceptance of Terms: By using the website, you agreed to be bound by the terms and conditions.

·        Age Restriction: Your age must be 18 years old or above to capable of entering into legally binding contracts, according to the Indian Contract Act, 1872.

·        Jurisdiction: The terms and conditions specify the governing law and jurisdiction for any disputes that may arise. 

2. Product information and pricing

·        Accuracy: Our website provides accurate product descriptions and pricing, but prices may change due to fluctuations in precious metal and gem prices.

·        Product Availability: It is subject to change, and the website reserves the right to limit the quantity or refuse the order.

·        Variation of Weight: Product weights, especially for custom-made or handmade jewellery, may vary, and the final price will be adjusted accordingly. 

3. Shipping and delivery

·        Delivery Locations and Guarantee: Shipping is available both in India and internationally according to the delivery reach, with potential variations in delivery times and costs based on the destination. Delivery is subject to the terms and conditions of the courier company.

·        Recipient’s Verification: Valid government approved photo identification may be required at the time of delivery to ensure safe and secure receipt of the package. 

4. Intellectual property rights

·        Protection of Designs: Jewellery designs are protected under design rights and/or copyright laws, preventing unauthorized reproduction or use.

·        Company Trademarks: Brand names, logos, and product designs may be protected under trademark law to establish brand identity and prevent consumer confusion.

·        User Content: Users may be prohibited from reproducing, distributing, or manipulating copyrighted content without prior written consent. 

Our Return and Exchange policies

·        Return Policy: Product will be accepted within 7 days for unused items in their original condition and packaging.

·        Exchange Policy: Exchange options may be available within 15 days from the date of product delivery, subject to product inspection and potential adjustments for wear and tear.

·        Non-Refundable Items: Custom-made, engraved, or altered jewellery, as well as items returned without original documentation or found to be damaged, may not be refundable.